How much do you charge for postage?
We offer FREE standard UK delivery on all orders over £50. We charge a flat fee of £3.95 for delivery within 3-5 working days. Although often you will receive your items quicker than this. Please see our Delivery page for more details
Where do you deliver to?
At present, we are only delivering to the UK mainland. Please note that we do not deliver to Jersey or Guernsey.
Can I swap or return my order?
Do I have to be 18 to purchase the knives and tools from your shop?
We have an age restricted goods policy and we do verify your age and other details. If any information fails our checks your order will not be processed. We will then contact you for further information or cancel the order. Please note that our checks DO NOT affect your credit rating.
Where is my order?
Most orders arrive within just a couple of days, but occasionally this may take a little longer. If your order does not arrive within 5 days then please contact us.
Is your website secure?
YES - our website is fully PCI level 1 certified. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit card and debit card information.